We Don't Just Sell Bags We Build Programs!

FREQUENTLY ASKED QUESTIONS

  • Can I customize my bag?

    All BYOB products are fully customizable.

     

    We strive to meet the needs and preference of both the retailer and the consumer.

  • What materials are BYOB bags made of?

    Standard BYOB products are made from 95% recycled materials from either non-woven or woven Polypropylene.

     

    Other materials include RPET, Polyester, Nylon, Jute, Organic cotton, and Natural Canvas.  For any other materials, please send us an inquiry and we’d be happy to assist.

  • Are BYOB Bags recyclable?

    Yes!

     

    BYOB bags are definitely recyclable.

    For recycling centers near you, call your local hotline.

  • Can I wash my BYOB Bag?

    Of course you can wash a BYOB bag.

     

    For best results, it is recommended to hand wash and hang dry.

  • What is the lifetime of a BYOB Bag?

    BYOB bags have variable life spans.  A standard industry average is 2 years, however they can last much longer with good care.

  • How long does it take to receive my order?

    BYOB conveniently offers lead times of 12 weeks on all standard orders.

     

    For limited orders, we offer a lead time of 2-3 weeks.

     

    Rush shipments are also available.

     

    *Lead time may vary during peak seasons.

  • Where are BYOB bags produced?

    Our bags are manufactured at our company owned facilities in China and Vietnam.  We are proud to announce that our operations follow the strictness guidelines for employment and production standards.

  • Where can I find BYOB bags?

    BYOB bags are displayed in over 20,000 retail locations around the world.

  • Who can order BYOB bags?

    We cater to a wide variety of customers and have customizable options that begin at a minimum quantity of 250 units.

     

  • How do I get started?

    Getting started is simple and easy!

     

    You can call us directly at 1-877-TRY-BYOB or email at byobinfo@bringyourownbag.com.

     

    See our CONTACT section to find out more!

F.A.Q

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5181 Everest Drive

Mississauga, ON L4W 2R2

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